Keiser University is committed to providing equality of opportunity to students with disabilities through a supportive academic and social environment.  Faculty and students work together in partnership to determine students' needs and attempt to see that those needs are met. 
A student who self-identifies as a person with a disability requiring auxiliary aids/academic adjustments to any staff or faculty member at any time should be referred to the University’s Americans with Disabilities Act (ADA) Campus President /Coordinator for assistance. 

Adherence to this policy will ensure these students’ obtain the appropriate information and if desired by the student, initiate the formal process for receipt of auxiliary aids and academic adjustments.  The auxiliary aids and academic adjustments are provided at no cost to students with disabilities.



Keiser University complies with the Rehabilitation Act of 1973 (Section 504) requiring that no qualified handicapped person will be excluded by reason of the handicap from enrolling in a course of instruction.  Students wishing to avail themselves of special adjustments/accommodations under the Americans with Disabilities Act must disclose special needs at time of enrollment.  Accordingly, every effort is made to make reasonable adjustments/accommodations.  Certain programs may require manual dexterity.  Please consult campus Admissions Offices for further information.

For physically challenged students, Keiser University campuses are either located on ground level or have appropriate elevator service with ramps and designated parking to facilitate easy entry.  Restrooms are equipped with wide doorways and bars to ensure wheelchair accessibility.


The following individual is Keiser University’s Section 504 Coordinator:

William Ritchie, PhD
Vice Chancellor of Academic Affairs
Office of the Chancellor
1900 W. Commercial Blvd., Suite 180
Fort Lauderdale, FL 33309
(954) 776-4476



Students with Disabilities:  A student who feels they have not been treated fairly under Keiser University’s stated federal policies has the right to file a written complaint.  A complaint should be submitted to the President of the campus.  These procedures apply only to complaints received in writing.

  • A complaint is submitted in person, by U.S. mail, or by fax.  Complaints may not be submitted by email.  Complaints should be dated.
  • Within 15 business days after acknowledging receipt of the handicapped policy complaint, the President of the campus will inform the complainant regarding the institutional response to the written complaint.
  • Students have the right to file a grievance with Keiser University in the event that students believe the University has not followed its policies.  The grievance procedures are described in the Keiser University catalog.


Keiser University expects students with learning disabilities to take an active role in communicating their needs, as they can best describe their strengths and weaknesses.  It is important that students inform the University of their situation at time of enrollment or as soon as possible to allow sufficient time to make necessary arrangements. Please note that in order to be eligible for requesting adjustments/accommodations, the applicant must have successfully completed all parts of the enrollment process and paid the associated enrollment fees. However, if the applicant raises questions regarding the adjustment/accommodation paperwork/process prior to completing the enrollment process and payment of the enrollment fees, the applicant will be directed to speak with the Campus President. Reviewing documentation and arranging for appropriate adjustments/accommodations takes time, and a delay in following through can result in a delay in receipt of adjustments/accommodations.

Sources and Forms of Documentation*
Documentation is critical in determining suitable adjustments/ accommodations.  It is an individual student's responsibility to identify her- or himself as a person with a disability and to provide the University with diagnostic documentation of the disability from an appropriately licensed professional.  The documentation should demonstrate how the disability limits the student's ability to participate in an academic setting, must clearly outline the accommodation or academic adjustment requested, must be included as part of the application, and must be submitted to the Campus President for verification.  This documentation is provided to the Accommodations Review Committee before an adjustment/accommodation is provided. For the detailed outline of specific documentation required by Keiser University, please see the “CRITERIA FOR DISABILITY DOCUMENTATION” section of this manual on pages 10-12.

Acceptable sources of documentation for substantiating a student’s disability and request for particular accommodations:

Student’s Self-report
The student is a vital source of information regarding how he or she may be “limited by impairment.” A student’s narrative of his or her experience of disability, barriers, and effective and ineffective accommodations is an important tool which, may be sufficient for establishing disability and a need for accommodation (page 20 of this manual).
Information From External or Third Parties
Diagnostic documentation of the disability from an appropriately licensed professional.  The documentation should demonstrate how the learning disability limits the student's ability to participate in an academic setting, must clearly outline the accommodation or academic adjustment requested, and must be submitted to the Campus President for verification. 

*Keiser University’s process and criteria for determining accommodations may not be the same as practiced by other institutions or entities.


Accommodations Review Committee (ARC)

The ARC includes the Vice Chancellor of Academic Affairs, Associate Vice Chancellor of Academic Affairs and the Associate Vice Chancellor of Teaching and Learning.  Committee members are appointed by the Vice Chancellor of Academic Affairs.  The ARC will have access to all of the documentation pertaining to the student's request for adjustments/accommodations. The ARC will meet within 10 days of receipt the students signed and dated forms requesting accommodation or adjustment

Keiser University’s Accommodations Review Committee will engage in an interactive process with the student regarding what accommodations/academic adjustments are needed.  The student will be contacted prior to the ARC determination to ensure that the student is involved in the process that determines what services, if any, the student is to receive.

The student will be sent the ARC’s written decision and details of accommodation or adjustment within 15 days of receipt the students signed and dated forms requesting accommodation or adjustment. 

The student will receive the approved accommodation or adjustment within 45 days of the ARC’s meeting. This established procedure is to ensure proper and timely disbursement of auxiliary aids and/or academic adjustments to students with disabilities.


Confidentiality and Information Release

Keiser University is committed to ensuring that all disability information regarding a student is maintained as confidential as required or permitted by law.  In most instances, the University will not inform Faculty members as to the nature of a student’s disorder unless it is necessary for providing appropriate adjustments/ accommodations or in order to protect the health and safety of the student and/or others.  Faculty is informed of necessary or appropriate adjustments/ accommodations needed to meet a student's disability-related needs.  A student may give written authorization for the release of diagnostic documentation if he or she wishes to share it with others.
In addition to the usual adjustments/accommodations provided by faculty, the University reserves the right to release supplementary information should there be a need to know.  Some common need-to-know scenarios include, but are not limited to:

  • a request for a course substitution
  • the safety of the student and/or others
  • grievance cases
  • special financial aid considerations


Students who indicate they have been diagnosed with a disability but are not requesting an adjustment/accommodation should complete a Waiver of Disability Adjustments/Accommodations form.  This form should be completed within the first two weeks of enrollment or within two weeks of being diagnosed with a disability, and submitted to the Campus PRESIDENT for retention in the student’s file.


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