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Americans with Disabilities Act (ADA)

Accessibility Guidelines

Keiser University (KU) is committed to providing a website that is accessible to the widest possible audience, regardless of ability or means of access. Please be aware that our efforts to provide an accessible Website are ongoing. If you do encounter an accessibility issue, please be sure to specify the web page at issue in your email or communication to us and we will take reasonable efforts to address your concern. Keiser University is committed to making its website accessible for everyone.

Please also notify Chris Stabile, EdD BCBA-D, Associate Vice Chancellor of Teaching and Learning/Disability Services Coordinator, who provides accommodations and services for students with disabilities in compliance with the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. To understand how to request assistance, identify KU policies, or follow instructions to file a formal complaint under Section 504 download a copy of our ADA Accessibility Guide.

Student with Disabilities Rights and Responsibilities

Students with disabilities at KU have a right to:

  • Reasonable and effective accommodations according to their disability based on sufficient documentation
  • Equal access to educational and co-curricular programs, services, jobs, activities, and facilities available through KU
  • Treatment that reflects respect and dignity
  • Treatment that is fair and equal received by other students
  • Confidentiality in all parts of their documentation and academic records
  • Information reasonably available in accessible formats

Students with disabilities at KU have the responsibility to:

  • Understand that they are to initiate services with KU
  • Provide appropriate documentation of their disability to their respective campus president/dean according to the criteria listed in this manual
  • Understand that they are to request accommodations in a timely manner to ensure that they are in place as soon as possible
  • Understand that they are able to make a request for accommodations at any time during their tenure at KU
  • Work in collaboration with their campus president, dean, and/or with the chairperson of the Accommodations Review Committee (ARC) to determine reasonable accommodations if needed
  • Advocate for themselves and monitor their own progress; and to alert their campus president/dean and/or disability services coordinator (DSC) if they need assistance with accommodation related issues as soon as possible
  • Meet with the campus president, dean and faculty regarding accommodation implementation and/or progress
  • Abide by the KU Student Handbook, and if applicable, program specific handbooks, to follow policies on academic integrity

University Commitment & Support


Keiser University (KU) is committed to promoting access for students with disabilities through a supportive academic and social environment. Faculty, administration, and students work together in partnership to determine students’ needs and attempt to see that those needs are met. A student who self-identifies as a person with a disability requiring auxiliary aids/academic adjustments to any staff or faculty member at any time during the student’s tenure at Keiser University will be referred to the campus president or dean for assistance. Adherence to this procedure will ensure they obtain the appropriate information; and, if desired by the applicant/student, initiate the formal process for receipt of auxiliary aids and academic adjustments. The auxiliary aids and academic adjustments will be provided at no cost to qualified students with a documented disability.


Keiser University complies with Title III of the ADA requiring that no qualified person with disabilities will be excluded from participating in or being denied the benefits of the services or activities of Keiser University due to the nature of a disability. For physically challenged students, Keiser University campuses are either located on ground level or have appropriate elevator service with ramps and designated parking to facilitate easy entry. Restrooms are equipped with wide doorways and bars to ensure wheelchair accessibility.

The following individual is Keiser University’s Section 504 Disability Services Coordinator (DSC):

Chris Stabile, EdD BCBA-D
Behavior Analyst Certification Board No. 1-17-25577
Associate Vice Chancellor of Teaching and Learning
Keiser University Office of the Chancellor
1900 W. Commercial Boulevard, Suite 180
Ft. Lauderdale, Florida 33309
Tel: (954) 776‐4476
[email protected]

Appeal and Complaint Procedures

Applicant students who have been deemed ineligible for reasonable adjustments/accommodations under Section 504 have the right to appeal the decision with Keiser University by filing a written appeal to the DSC/ARC located in the Chancellor’s Office stating the grounds or basis for a reversal of the decision.

Qualified students with disabilities who also feel that they have not been treated fairly under Keiser University’s stated federal policies has the right to file a written complaint. Either a complaint or an appeal should be submitted to the president of the campus. These procedures apply only to complaints or appeals received in writing.

  • A complaint or an appeal is submitted in person, by U.S. mail, or by fax to the campus president. Complaints or appeals may not be submitted by email.  Complaints or appeals should be dated.
  • Within 15 business days after acknowledging receipt of the ADA policy complaint or appeal, the president of the campus will inform the student regarding the institutional response to the written complaint or appeal.


Applicants wishing to avail themselves of special adjustments/accommodations under the Americans with Disabilities Act are encouraged to disclose special needs at the time of enrollment but are not required to do so. In other words, an individual could start the process for requesting accommodations at any point in their course of study at Keiser University; however, it is recommended that this process is started early as possible as accommodations cannot be implemented retroactively. Once informed, the university has an obligation to assess the merit of the applicant’s request and to verify the authenticity of the stated disability[1].

Keiser University expects persons with disabilities to take an active role in communicating their needs to the campus president or dean to receive the proper ADA information and this guide. In addition, such persons should consult with the campus president and local program chair to discuss any unique prescriptive qualifications, i.e., the program’s Technical Standards and/or other academic and essential requirements.

Furthermore, applicants who are not yet enrolled as students, or general public requesting accommodations while on campus, will be referred to the campus president. Applicants requesting more time to take the entrance exam will be required to provide supporting documentation for this request.

[1]Reviewing documentation and arranging for appropriate adjustments/ accommodations takes time, and a delay in following through can result in a delay in receipt of adjustments/accommodations. Thus, it is important that applicants/students disclose to the university their need for accommodations as soon as possible in order to allow sufficient time to make necessary arrangements.

Sources and Forms of Documentation

Documentation is critical in determining suitable adjustment(s)/ accommodation(s).  It is a student’s responsibility to identify themselves as a person with a disability and to provide the university with adequate documentation of the disability from an appropriately licensed professional. This professional should be familiar with you, your disability, and its current functional impact. The documentation must 1) demonstrate how the disability limits your ability to participate in an academic setting, 2) clearly outline the accommodation or academic adjustment requested, 3) be included as part of the application, and 4) be submitted to the campus president for procedural verification. This documentation is provided to the Disability Services Coordinator (DSC) before an adjustment/accommodation is provided. For the detailed outline of specific documentation required by Keiser University, please see the “CRITERIA FOR DISABILITY DOCUMENTATION” section of this guide.

Below are acceptable sources of documentation for substantiating a student’s disability and request for accommodations:

Student’s Self-Report

The student is a vital source of information regarding how he or she may be “limited by impairment.” A student’s narrative of his or her experience of disability, barriers, and effective and ineffective accommodations is an important tool, along with the information from external or third parties listed below for establishing a disability and a need for accommodation. The narrative may accompany observations and interview notes deliberated through the interactive process with campus-based personnel, such as dean and/or campus president or the DSC.


Information from External or Third Parties

Diagnostic documentation of the disability from an appropriately licensed professional.  The documentation should demonstrate how the learning disability limits the student’s ability to participate in an academic setting, must clearly outline the accommodation or academic adjustment requested, and submitted to the campus president.

Accommodations Review Committee ( ARC )

The associate vice chancellor of teaching and learning serves as Keiser University’s disability services coordinator (DSC) chairs the Accommodations Review Committee (ARC). Other members of the ARC include the vice chancellor of academic affairs and associate vice chancellor of academic affairs. It may also include further members deemed appropriate by the DSC. The ARC will have access to all of the documentation pertaining to the student’s request for adjustments/accommodations. The ARC will meet within 10 business days of receipt of the student’s signed and dated forms requesting accommodation(s) or adjustment(s).

The DSC engages in an interactive process with the student through the campus president and academic dean. The campus president and dean, with guidance from the DSC, in cooperation with the ARC, will help applicants/students regarding their accommodation application.

The student will be sent an Academic Access Letter within 15 business days of receipt of the student’s accommodation request.

The student will receive the approved accommodation(s) or adjustment(s) as soon as possible, but no later than 30 business days of the dated Academic Access Letter. This established procedure is to ensure proper and timely disbursement of auxiliary aids and/or academic adjustments to students with disabilities.

[2] Keiser University’s process and criteria for determining accommodations may not be the same as practiced by other institutions or entities. Thus, if the only source of documentation provided to KU is an accommodation letter or other material from a previous institution’s disability services office, a student may be asked to include original documentation.

Confidentiality and Information Release

Keiser University is committed to ensuring that all disability information regarding a student is maintained as confidential as required or permitted by law.  In most instances, the university will not inform faculty members as to the nature of a student’s disorder unless it is necessary for providing appropriate adjustments/ accommodations or in order to protect the health and safety of the student and/or others.  Faculty is informed of necessary or appropriate adjustments/ accommodations needed to meet a student’s disability-related needs.  A student may give written authorization for the release of diagnostic documentation if he or she wishes to share it with others.

In addition to the usual adjustments/accommodations provided by faculty, the university reserves the right to release supplementary information should there be a need to know. Some common need-to-know scenarios include, but are not limited to the following circumstances:

  • a request for a course substitution
  • the safety of the student and/or others
  • complaint or appeal cases
  • special financial aid considerations

Completed Accommodation Request Forms and any documentation of disability are confidential and are stored in a locked file or other secure location under the control of the dean of academic affairs that is separate from the student’s permanent student record.

My instructors believed in me. They were more than instructors, they tried to get to know you as a person and tried to understand your goals so they could push you towards them. Student services helped me find a job before I even graduated. Everyone was dedicated to my overall success.

Jessica Kircher

Going to Keiser University was one of the greatest experiences in my life. All of my deans, professors, and staff made me feel that I was a part of something very special, and I am. I would recommend for anyone to get their education at Keiser University.

Belinda Haney

The instructors at Keiser University impacted my life. They believed in my ability to become a great graphic designer, regardless of how I felt about my skills. KU helped to prepare me for the real world and got me to where I am today.

Justin Pugh

If not for my education at Keiser I probably would not be where I am today, in both life and career. It is because of going to Keiser and the instructors I had that I joined a club started by Mr. Williams, The Lakeland Shooters Photography Group, which allowed me to venture into an amazing and very creative field that I use to enhance all aspects of my life.

Anthony Sassano

The Design program at Keiser University was filled with real world learning and hands on instruction… Based on the portfolio I created while a student at Keiser University, I landed a job in Graphic Design for a major online retailer immediately after graduation.

Ty Fitzgerald

The year and a half I spent in the program better prepared me for attaining a job in the field…As a hands-on learner, the project-centered teaching was perfect for me.

Jackson Tejada

Keiser University has given me the opportunity to embrace a career change… It has opened the door for a timely graduation and quick return to the work force…

Dale Caverly

Without the education I received at Keiser University, I would not be where I am today!

Meisha Ebanks, R.N.

I not only received an excellent education but also encouragement and training that built my self-confidence every day.

Nidia Barrios

I realize the amount of knowledge I gained and feel that the educational experiences have developed me in to a person who can move higher up the career ladder.

Carlos Ramirez Flores

Keiser University’s MBA program has renewed my mind, changed the way I think, and given me a new sense of purpose.  The professors transformed my attitude and behavior, gave me the self-confidence I was lacking, and restored my energy.

Connie Sue Centrella

It has been great attending and graduating from Keiser University.  Because of the small class sizes, I was able to build good relationships with classmates and professors.  The PA professors care very much about the progress and success of the students and have been great advisors every step of the way through the program.

Annelise Merriner, PA-C

Attending Keiser University and getting my degree was the best decision I have ever made.  The small class sizes and personalized attention helped me get my degree quickly.  The hands-on experience and the education landed me a job at a neighboring law firm.

Dedrick Saxon

I chose Keiser because it had everything—small classes, caring professors, hands-on learning, and counselors that are really there for you.  I feel like I’m part of a family here, not just a number.

Natalie Dou

After being denied for several promotions at my current employer, I decided that I needed to further my education.  Since graduating from Keiser with my bachelor’s degree in Business Administration, I have been promoted and I am able to obtain positions that weren’t available to me before.

Laurie Williams

Beyond the curriculum of the courses, the lessons the instructors have taught me have paid dividends in my real work experiences. How to respond to criticisms, project and time management, interview skills, the list goes on and on. At the end of the day, they not only showed me how to design, but they taught me how to be a professional.

Ryan Bushey

Keiser helped change my life by getting my education at the right school! I had been going to another school before, I dropped out because I felt that I was not getting enough information. When I found out about Keiser, I was pleased because the instructors were great.

Nadege Dor

My decision to attend Keiser University has been one of the best decisions I’ve made. I chose to enroll in the Information Technology program… The one-class-a-month pace helped incredibly with my self-discipline.

Marla Hadley

The BA for Business Administration at Keiser has to be one of the best in the nation. Keiser takes the basics that are taught at the Associates level and uses them to strengthen your skills and knowledge.

Vivian R. Howard, BA in Business Administration Graduate

I found that Keiser University’s Nuclear Medicine program of advanced studies and small class size was a perfect fit. I never came across a faculty member who wasn’t truly interested.

Gustavo Gonzalez, Nuclear Medicine Technology Graduate