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Americans with Disabilities Act (ADA)


Keiser University is committed to providing equality of opportunity to students with disabilities through a supportive academic and social environment.  Faculty and students work together in partnership to determine students’ needs and attempt to see that those needs are met.

A student who self-identifies as a person with a disability requiring auxiliary aids/academic adjustments to any staff or faculty member at any time should be referred to the University’s Americans with Disabilities Act (ADA) campus president/coordinator for assistance.

Adherence to this policy will ensure these students’ obtain the appropriate information and if desired by the student, initiate the formal process for receipt of auxiliary aids and academic adjustments.  The auxiliary aids and academic adjustments are provided at no cost to students with disabilities.

Students with obvious and severe physical disabilities will be served prior to receipt of proper documentation.


Keiser University complies with the Rehabilitation Act of 1973 (Section 504) requiring that no qualified handicapped person will be excluded by reason of the handicap from enrolling in a course of instruction.  Students wishing to avail themselves of special adjustments/accommodations under the Americans with Disabilities Act must disclose special needs at time of enrollment.  Accordingly, every effort is made to make reasonable adjustments/accommodations.  Certain programs may require manual dexterity.  Please consult campus Admissions Offices for further information.

For physically challenged students, Keiser University campuses are either located on ground level or have appropriate elevator service with ramps and designated parking to facilitate easy entry.  Restrooms are equipped with wide doorways and bars to ensure wheelchair accessibility.

The following individual is Keiser University’s Section 504 Coordinator:

Chris Stabile, EdD
Associate Vice Chancellor of Teaching and Learning
Office of the Chancellor
1900 W. Commercial Boulevard, Suite 180
Ft. Lauderdale, Florida 33309
Tel: (954) 776‐4476

Students with Disabilities:
A student who feels they have not been treated fairly under Keiser University’s stated federal policies has the right to file a written complaint.  A complaint should be submitted to the president of the campus.  These procedures apply only to complaints received in writing.

  •  A complaint is submitted in person, by U.S. mail, or by fax.  Complaints may not be submitted by email.  Complaints should be dated.
  • —  Within 15 business days after acknowledging receipt of the ADA policy complaint, the president of the campus will inform the complainant regarding the institutional response to the written complaint.
  • —  Students have the right to file a grievance with Keiser University in the event that students believe the University has not followed its policies.  The grievance procedures are described in the Keiser University catalog.


Keiser University expects students with learning disabilities to take an active role in communicating their needs, as they can best describe their strengths and weaknesses.  It is important that students inform the University of their situation at time of enrollment or as soon as possible to allow sufficient time to make necessary arrangements. Once informed, the university has an obligation to assess the merit of the applicant’s request and to verify the authenticity of the stated disability.  At this stage, the applicant may participate in the admissions process to determine the applicant’s admissions eligibility.  The applicant must successfully complete the enrollment process. The applicant may request to speak with the campus president at any time. Reviewing documentation and arranging for appropriate adjustments/ accommodations takes time, and a delay in following through can result in a delay in receipt of adjustments/accommodations.

Sources and Forms of Documentation *

Documentation is critical in determining suitable adjustments/ accommodations.  It is an individual student’s responsibility to identify her- or himself as a person with a disability and to provide the University with diagnostic documentation of the disability from an appropriately licensed professional.  The documentation should demonstrate how the disability limits the student’s ability to participate in an academic setting, must clearly outline the accommodation or academic adjustment requested, must be included as part of the application, and must be submitted to the campus president for verification.  This documentation is provided to the Accommodations Review Committee before an adjustment/accommodation is provided. For the detailed outline of specific documentation required by Keiser University, please see the “CRITERIA FOR DISABILITY DOCUMENTATION” section of this manual on pages 12-14.

Acceptable sources of documentation for substantiating a student’s disability and request for particular accommodations:

  • Student’s Self-Report – The student is a vital source of information regarding how he or she may be “limited by impairment.” A student’s narrative of his or her experience of disability, barriers, and effective and ineffective accommodations is an important tool which, may be sufficient for establishing disability and a need for accommodation (page 22 of this manual).
  • Information From External or Third Parties – Diagnostic documentation of the disability from an appropriately licensed professional.  The documentation should demonstrate how the learning disability limits the student’s ability to participate in an academic setting, must clearly outline the accommodation or academic adjustment requested, and must be submitted to the campus president for verification.

* Keiser University’s process and criteria for determining accommodations may not be the same as practiced by other institutions or entities.

Accommodations Review Committee ( ARC )

Keiser University’s Accommodations Review Committee (ARC) is chaired by the associate vice chancellor of teaching and learning and includes the vice chancellor of academic affairs and associate vice chancellor of academic affairs.  Committee members are appointed by the vice chancellor of academic affairs.  The ARC will have access to all of the documentation pertaining to the student’s request for adjustments/accommodations. The ARC will meet within 10 days of receipt the students signed and dated forms requesting accommodation or adjustment.

The ARC will engage in an interactive process with the student regarding what accommodations/academic adjustments are needed.  The student will be contacted prior to the ARC determination to ensure that the student is involved in the process that determines what services, if any, the student is to receive.

The student will be sent the ARC’s written decision and details of accommodation or adjustment within 15 business days of receipt of the students required documentation requesting accommodation or adjustment.

The student will receive the approved accommodation or adjustment within 30 business days of the ARC meeting[1]. This established procedure is to ensure proper and timely disbursement of auxiliary aids and/or academic adjustments to students with disabilities.


[1] Students are provided the approved accommodation or adjustment following the ARC meeting, unless specialized accommodation/adjustment/equipment needs to be ordered and received by the student or University, not to exceed 30 business days.  In the interim, the University will provide alternative reasonable supplemental or substitute accommodations to the student pending receipt of the specialized accommodations or equipment.  Every effort will be made to provide the approved accommodation or adjustment as expeditiously as possible.

Confidentiality and Information Release

Keiser University is committed to ensuring that all disability information regarding a student is maintained as confidential as required or permitted by law.  In most instances, the University will not inform Faculty members as to the nature of a student’s disorder unless it is necessary for providing appropriate adjustments/ accommodations or in order to protect the health and safety of the student and/or others.  Faculty is informed of necessary or appropriate adjustments/ accommodations needed to meet a student’s disability-related needs.  A student may give written authorization for the release of diagnostic documentation if he or she wishes to share it with others.

In addition to the usual adjustments/accommodations provided by faculty, the University reserves the right to release supplementary information should there be a need to know.  Some common need-to-know scenarios include, but are not limited to:

  • a request for a course substitution
  • the safety of the student and / or others
  • grievance cases
  • special financial aid considerations

Completed Accommodation Request Forms and any documentation of disability are confidential and are stored in a locked file or other secure location under the control of the Dean of Academic Affairs that is separate from the student’s permanent student record.

Mrs. Percy and Mr. Williams believed in me. They were more than instructors, they tried to get to know you as a person and tried to understand your goals so they could push you towards them. And Mrs. Crawford from student services helped me find a job before I even graduated. She was dedicated to my overall success.

Jessica Kircher

Going to Keiser University was one of the greatest experiences in my life. All of my deans, professors, and staff made me feel that I was a part of something very special, and I am. I would recommend for anyone to get their education at Keiser University.

Belinda Haney

The two instructors that have impacted my life are Mr. Williams and Mrs. Percy. Both of them believed in my ability to become a great graphic designer, regardless of how I felt about my skills. I appreciate their motivation to get me to where I am today.

Justin Pugh

Beyond the curriculum of the courses, the lessons the instructors have taught me have paid dividends in my real work experiences. How to respond to criticisms, project and time management, interview skills, the list goes on and on. At the end of the day, they not only showed me how to design, but they taught me how to be a professional.

Ryan Bushey

If not for my education at Keiser I probably would not be where I am today, in both life and career. It is because of going to Keiser and the instructors I had that I joined a club started by Mr. Williams, The Lakeland Shooters Photography Group, which allowed me to venture into an amazing and very creative field that I use to enhance all aspects of my life.

Anthony Sassano

The Design program at Keiser University was filled with real world learning and hands on instruction… Based on the portfolio I created while a student at Keiser University, I landed a job in Graphic Design for a major online retailer immediately after graduation.

Ty Fitzgerald

The year and a half I spent in the program better prepared me for attaining a job in the field…As a hands-on learner, the project-centered teaching was perfect for me.

Jackson Tejada

Keiser University has given me the opportunity to embrace a career change… It has opened the door for a timely graduation and quick return to the work force…

Dale Caverly

Without the education I received at Keiser University, I would not be where I am today!

Meisha Ebanks, R.N.

I not only received an excellent education but also encouragement and training that built my self-confidence every day.

Nidia Barrios

I realize the amount of knowledge I gained and feel that the educational experiences have developed me in to a person who can move higher up the career ladder.

Carlos Ramirez Flores

Keiser University’s MBA program has renewed my mind, changed the way I think, and given me a new sense of purpose.  The professors transformed my attitude and behavior, gave me the self-confidence I was lacking, and restored my energy.

Connie Sue Centrella

It has been great attending and graduating from Keiser University.  Because of the small class sizes, I was able to build good relationships with classmates and professors.  The PA professors care very much about the progress and success of the students and have been great advisors every step of the way through the program.

Annelise Merriner, PA-C

Attending Keiser University and getting my degree was the best decision I have ever made.  The small class sizes and personalized attention helped me get my degree quickly.  The hands-on experience and the education landed me a job at a neighboring law firm.

Dedrick Saxon

I chose Keiser because it had everything—small classes, caring professors, hands-on learning, and counselors that are really there for you.  I feel like I’m part of a family here, not just a number.

Natalie Dou

After being denied for several promotions at my current employer, I decided that I needed to further my education.  Since graduating from Keiser with my bachelor’s degree in Business Administration, I have been promoted and I am able to obtain positions that weren’t available to me before.

Laurie Williams

Keiser helped change my life by getting my education at the right school! I had been going to another school before, I dropped out because I felt that I was not getting enough information. When I found out about Keiser, I was pleased because the instructors were great.

Nadege Dor

My decision to attend Keiser University has been one of the best decisions I’ve made. I chose to enroll in the Information Technology program… The one-class-a-month pace helped incredibly with my self-discipline.

Marla Hadley

The BA for Business Administration at Keiser has to be one of the best in the nation. Keiser takes the basics that are taught at the Associates level and uses them to strengthen your skills and knowledge.

Vivian R. Howard, BA in Business Administration Graduate

I found that Keiser University’s Nuclear Medicine program of advanced studies and small class size was a perfect fit. I never came across a faculty member who wasn’t truly interested.

Gustavo Gonzalez, Nuclear Medicine Technology Graduate