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Academic Adjustment/Accommodation Procedures

A student desiring an academic adjustment/accommodation must submit current documentation as required by the Criteria for Disability Documentation to the campus president. The documentation should state, as determined by an appropriate licensed professional, what reasonable adjustments/accommodations are needed by the student. Academic adjustments/accommodations may be requested by following the review/verification process described below:

A. In addition to the required disability documentation, the following forms generally should be completed as soon as possible after meeting with the campus president:

  • Disability Registration Agreement
  • Confidentiality Statement
  • Request for Adjustments/Accommodations (including Self-Report)

All forms must be signed and submitted to the campus president who will forward the material to the disability services coordinator (DSC).

B. The DSC/ARC engages in an interactive process with the student through the campus president and dean. The campus president and dean, with guidance from the DSC, in cooperation with the ARC, will help applicants/students regarding the accommodation application process.

C. Within 10 business days of receiving the Request for Adjustments/Accommodations (including Student Self-Report), the DSC and ARC will convene to review the documentation and engage in an interactive process with the applicant student regarding what accommodations/academic adjustments are needed by guiding and speaking to campus presidents and deans to reach a decision. During this interaction, the DSC will conduct a preliminary review of submitted documentation. The DSC may instruct the campus president or dean to review the required documentation with the applicant student due to a lack of current and recent evidence showing the limitations of the applicant student’s disabilities on the academic process. See the resubmission policy below.

Resubmission Procedure

  • Not all accommodations listed by the student and/or healthcare professional will be automatically granted. The DSC will conduct a preliminary review of the submitted documentation.
  • The DSC may instruct the campus president and/or dean to review the required documentation with the applicant student due to a lack of complete information or current and recent evidence documenting the limitations of the applicant student’s disabilities on academic learning or skill performance. Requests may be resubmitted to their campus president or dean when they provide the additional documentation.

D. The DSC/ARC may select among equally effective accommodations, adjustments, and/or auxiliary aids and services. The DSC/ARC may also deny a request for accommodations, academic adjustments, and/or auxiliary aides and services if the documentation demonstrates that the request is not necessary, justified or documented. In addition, with the applicant student’s permission, the DSC/ARC may consult the student’s healthcare provider(s), if needed, to reach a decision regarding the accommodation request.

E. The DSC/ARC reserves the right to 1) accept documentation which varies from the criteria established in this guide, but is professionally sound and of high quality, or conversely, may reject documentation viewed as inadequate to support the requested adjustment/accommodation; and, 2) refuse an unreasonable accommodation, adjustment and/or auxiliary aid or services that imposes a fundamental alteration of the program or activity or places an undue burden on the university.

F. If a request is deemed unreasonable or if the application is deferred, the DSC/ARC will communicate with the campus president and dean to explain the reason for deferral or ineligibility within 10 business days of receiving the Request for Adjustment(s)/Accommodation(s) (including Student Self-Report. The student is also free to contact the campus president and dean to set up a meeting with the DSC in order to work collaboratively towards a reasonable solution.

G. When a qualified student is determined eligible to receive accommodations or adjustments, an Academic Access Letter will be sent to the student, campus president, and dean. It is the student’s responsibility, to meet and discuss the approved reasonable accommodations with each new instructor of record and dean throughout the student’s academic career. Accommodations will not be initiated prior to this meeting. Such adjustments/ accommodations will be documented on the Approved Course Adjustments/Accommodations form.

H. If a student encounters difficulties with an instructor or other university personnel regarding adjustments/accommodations, the student should bring the difficulties to the attention of the campus president. If the campus president is unable to resolve said difficulties, the disability services coordinator (DSC) and vice chancellor of academic affairs, will be brought into the discussion to assist with a resolution.


My instructors believed in me. They were more than instructors, they tried to get to know you as a person and tried to understand your goals so they could push you towards them. Student services helped me find a job before I even graduated. Everyone was dedicated to my overall success.

Jessica Kircher

Going to Keiser University was one of the greatest experiences in my life. All of my deans, professors, and staff made me feel that I was a part of something very special, and I am. I would recommend for anyone to get their education at Keiser University.

Belinda Haney

The instructors at Keiser University impacted my life. They believed in my ability to become a great graphic designer, regardless of how I felt about my skills. KU helped to prepare me for the real world and got me to where I am today.

Justin Pugh

If not for my education at Keiser I probably would not be where I am today, in both life and career. It is because of going to Keiser and the instructors I had that I joined a club started by Mr. Williams, The Lakeland Shooters Photography Group, which allowed me to venture into an amazing and very creative field that I use to enhance all aspects of my life.

Anthony Sassano

The Design program at Keiser University was filled with real world learning and hands on instruction… Based on the portfolio I created while a student at Keiser University, I landed a job in Graphic Design for a major online retailer immediately after graduation.

Ty Fitzgerald

The year and a half I spent in the program better prepared me for attaining a job in the field…As a hands-on learner, the project-centered teaching was perfect for me.

Jackson Tejada

Keiser University has given me the opportunity to embrace a career change… It has opened the door for a timely graduation and quick return to the work force…

Dale Caverly

Without the education I received at Keiser University, I would not be where I am today!

Meisha Ebanks, R.N.

I not only received an excellent education but also encouragement and training that built my self-confidence every day.

Nidia Barrios

I realize the amount of knowledge I gained and feel that the educational experiences have developed me in to a person who can move higher up the career ladder.

Carlos Ramirez Flores

Keiser University’s MBA program has renewed my mind, changed the way I think, and given me a new sense of purpose.  The professors transformed my attitude and behavior, gave me the self-confidence I was lacking, and restored my energy.

Connie Sue Centrella

It has been great attending and graduating from Keiser University.  Because of the small class sizes, I was able to build good relationships with classmates and professors.  The PA professors care very much about the progress and success of the students and have been great advisors every step of the way through the program.

Annelise Merriner, PA-C

Attending Keiser University and getting my degree was the best decision I have ever made.  The small class sizes and personalized attention helped me get my degree quickly.  The hands-on experience and the education landed me a job at a neighboring law firm.

Dedrick Saxon

I chose Keiser because it had everything—small classes, caring professors, hands-on learning, and counselors that are really there for you.  I feel like I’m part of a family here, not just a number.

Natalie Dou

After being denied for several promotions at my current employer, I decided that I needed to further my education.  Since graduating from Keiser with my bachelor’s degree in Business Administration, I have been promoted and I am able to obtain positions that weren’t available to me before.

Laurie Williams

Beyond the curriculum of the courses, the lessons the instructors have taught me have paid dividends in my real work experiences. How to respond to criticisms, project and time management, interview skills, the list goes on and on. At the end of the day, they not only showed me how to design, but they taught me how to be a professional.

Ryan Bushey

Keiser helped change my life by getting my education at the right school! I had been going to another school before, I dropped out because I felt that I was not getting enough information. When I found out about Keiser, I was pleased because the instructors were great.

Nadege Dor

My decision to attend Keiser University has been one of the best decisions I’ve made. I chose to enroll in the Information Technology program… The one-class-a-month pace helped incredibly with my self-discipline.

Marla Hadley

The BA for Business Administration at Keiser has to be one of the best in the nation. Keiser takes the basics that are taught at the Associates level and uses them to strengthen your skills and knowledge.

Vivian R. Howard, BA in Business Administration Graduate

I found that Keiser University’s Nuclear Medicine program of advanced studies and small class size was a perfect fit. I never came across a faculty member who wasn’t truly interested.

Gustavo Gonzalez, Nuclear Medicine Technology Graduate