Keiser University Seal

Keiser University Service Animal Policy

I. Policy Statement: Keiser University adheres with the Americans with Disabilities Act (ADA) in allowing use of service animals for students, staffs, and visitors. It is the policy of Keiser University that service animals assisting individuals with disabilities are generally permitted in all facilities and programs on any Keiser University campus except as described below.

II. Definition: Definition: “Service animal” is defined by the ADA, as amended in 2008 and 2010, as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition. The work or tasked performed by a service animal must be directly related to the individual’s disability. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA[1].

[1] Department of Justice Revised ADA Regulations Implementing Title II and Title III

III. Where Service Animals are Allowed:

Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go. For example, in a hospital it would be inappropriate to exclude a service animal from areas such as patient rooms, clinics, cafeterias, or examination rooms. However, it may be appropriate to exclude a service animal from operating rooms or burn units where the animal’s presence may compromise a sterile environment.

IV. When a Service Animal can be asked to Leave:

When a Service Animal can be asked to leave: A service animal may be asked to leave a Keiser University facility or program if the animal’s behavior or presence poses a direct threat to the health and safety of others. Service animals may be also excluded in areas where the presence of a service animal fundamentally alters the nature of a program or activity or is disruptive. This may include but are not limited to, research labs, areas requiring protective clothing, and food preparation areas. In addition, if a service animal is found by the University to be out of control and the animal’s handler does not take immediate and effective action to control the service animal; if the service animal is physically ill; if the service animal is unreasonably dirty; if a service animal attempts to enter a place on campus where the presence of a service animal causes danger to the safety of the handler or other students/ members of campus, or where the service animal’s safety is compromised. Furthermore, animals not covered under the ADA service animal definition can be asked to leave a Keiser University facility or program. Questions related to the use of service animals on campus should be directed towards Dr. Sites at 954-776-4476.

V. Students:

Students: Students who require the use of a service animal on campus should first obtain the ADA material from their campus president on each campus. Please complete the ADA application. Appropriate documentation must be submitted, along with the ADA application, to verify the need for having a service animal on campus and to register the service animal. Please submit the completed application and documentation to the campus president. This will be forwarded to Keiser University’s Accommodations Review Committee (ARC). The committee will evaluate the student’s documentation of disability and will notify the student, along with the campus president, any approved accommodations appropriate to the functional limitations of the disability, including the use of a service animal.

VI. Appeals and grievances:  Any student dissatisfied with a decision concerning a service animal can use the Keiser University Grievance Procedure located in the catalog.

VII. Requirements for the Service Animal: Service animals must be immunized against diseases typical to that type of animal. All vaccinations must be current. Dogs must wear a rabies vaccination tag.

  • Licensing: dogs must wear a license tag in the local town / city of the particular Keiser University campus. The handler is responsible for complying with the local dog control and licensing laws. Documentation may be required.
  • Leash: Dogs must be on a harness, leash, or tether at all times, unless impracticable or unfeasible due to the owner / keeper’s disability, or unless such a restraint would interfere with the animal’s ability to safely and effectively perform its duties.
  • Under Control: The owner / keeper of a service animal must be in full control of the animal at all times. The care and supervision of a service animal is solely the responsibility of the owner / keeper.
  • Animal Cleanup: The owner / keeper of a service animal is responsible for independently removing or arranging for the removal of the service animal’s waste.
  • Care: The handler is responsible for the costs of care necessary for a service animal’s well-being. The arrangements and responsibilities with the care of the service animal is the sole responsibility of the owner at all times, including regular bathing and grooming, as needed.

Note: Some of the above text was borrowed from the Service Animals On Campus policy of Cornell University, the Service Animal Policy of the University of Wisconsin-Madison, and the Service Animal Policy of Houghton College with permission.

Emotional Support Animals[1], [2]

Emotional Support Animals or Comfort Animals may be used as part of a medical treatment plan as therapy animals. They are not considered service animals under the ADA.

For animals to be designed as Emotional Support Animals or Comfort Animals, students are required to demonstrate that their animal is a reasonable accommodation for an emotional or mental health disability. Demonstrating this need requires documentation from a treating medical or mental health professional certifying that the Emotional Support Animal or Comfort Animal is part of a prescribed treatment plan for the disabling condition and alleviates symptoms or effects of a disability. Students must receive Emotional Support Animal designation from the Accommodations Review Committee (ARC) prior to bringing their animal to campus.

[1] Brennan, J., & Nguyen, V. (2014).  Service Animals and Emotional Support Animals.  ADA National Network.  Retrieved from

[2] Excerpt from Emotional Support Animals & Service Animals policy of Eckerd College,

Mrs. Percy and Mr. Williams believed in me. They were more than instructors, they tried to get to know you as a person and tried to understand your goals so they could push you towards them. And Mrs. Crawford from student services helped me find a job before I even graduated. She was dedicated to my overall success.

Jessica Kircher

Going to Keiser University was one of the greatest experiences in my life. All of my deans, professors, and staff made me feel that I was a part of something very special, and I am. I would recommend for anyone to get their education at Keiser University.

Belinda Haney

The two instructors that have impacted my life are Mr. Williams and Mrs. Percy. Both of them believed in my ability to become a great graphic designer, regardless of how I felt about my skills. I appreciate their motivation to get me to where I am today.

Justin Pugh

Beyond the curriculum of the courses, the lessons the instructors have taught me have paid dividends in my real work experiences. How to respond to criticisms, project and time management, interview skills, the list goes on and on. At the end of the day, they not only showed me how to design, but they taught me how to be a professional.

Ryan Bushey

If not for my education at Keiser I probably would not be where I am today, in both life and career. It is because of going to Keiser and the instructors I had that I joined a club started by Mr. Williams, The Lakeland Shooters Photography Group, which allowed me to venture into an amazing and very creative field that I use to enhance all aspects of my life.

Anthony Sassano

The Design program at Keiser University was filled with real world learning and hands on instruction… Based on the portfolio I created while a student at Keiser University, I landed a job in Graphic Design for a major online retailer immediately after graduation.

Ty Fitzgerald

The year and a half I spent in the program better prepared me for attaining a job in the field…As a hands-on learner, the project-centered teaching was perfect for me.

Jackson Tejada

Keiser University has given me the opportunity to embrace a career change… It has opened the door for a timely graduation and quick return to the work force…

Dale Caverly

Without the education I received at Keiser University, I would not be where I am today!

Meisha Ebanks, R.N.

I not only received an excellent education but also encouragement and training that built my self-confidence every day.

Nidia Barrios

I realize the amount of knowledge I gained and feel that the educational experiences have developed me in to a person who can move higher up the career ladder.

Carlos Ramirez Flores

Keiser University’s MBA program has renewed my mind, changed the way I think, and given me a new sense of purpose.  The professors transformed my attitude and behavior, gave me the self-confidence I was lacking, and restored my energy.

Connie Sue Centrella

It has been great attending and graduating from Keiser University.  Because of the small class sizes, I was able to build good relationships with classmates and professors.  The PA professors care very much about the progress and success of the students and have been great advisors every step of the way through the program.

Annelise Merriner, PA-C

Attending Keiser University and getting my degree was the best decision I have ever made.  The small class sizes and personalized attention helped me get my degree quickly.  The hands-on experience and the education landed me a job at a neighboring law firm.

Dedrick Saxon

I chose Keiser because it had everything—small classes, caring professors, hands-on learning, and counselors that are really there for you.  I feel like I’m part of a family here, not just a number.

Natalie Dou

After being denied for several promotions at my current employer, I decided that I needed to further my education.  Since graduating from Keiser with my bachelor’s degree in Business Administration, I have been promoted and I am able to obtain positions that weren’t available to me before.

Laurie Williams

Keiser helped change my life by getting my education at the right school! I had been going to another school before, I dropped out because I felt that I was not getting enough information. When I found out about Keiser, I was pleased because the instructors were great.

Nadege Dor

My decision to attend Keiser University has been one of the best decisions I’ve made. I chose to enroll in the Information Technology program… The one-class-a-month pace helped incredibly with my self-discipline.

Marla Hadley

The BA for Business Administration at Keiser has to be one of the best in the nation. Keiser takes the basics that are taught at the Associates level and uses them to strengthen your skills and knowledge.

Vivian R. Howard, BA in Business Administration Graduate

I found that Keiser University’s Nuclear Medicine program of advanced studies and small class size was a perfect fit. I never came across a faculty member who wasn’t truly interested.

Gustavo Gonzalez, Nuclear Medicine Technology Graduate